Welcome to the Gender Institute Australia website. This Privacy Policy is designed to inform you about how we collect, use, and disclose your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy. This policy outlines our ongoing obligations to you and how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, residential addresses, email addresses, phone and facsimile numbers.
We may collect personal information such as your name, images, contact details, and medical history when you voluntarily provide it to us through our website, online forms, emails, surgical consultations or through other forms of communication.
We may also collect certain information automatically when you visit our website, including your IP address, browser type, and device information. This information helps us enhance your experience and improve our services.
We don’t guarantee website links or policy of authorised third parties.
We use your personal information to provide you with the services you request from us, such as scheduling appointments, consultations, surgical procedures or answering inquiries. We may also use your Personal Information for secondary purposes directly related to the primary purpose.
When we do collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We understand that some of the information you may choose to share with us is sensitive in nature. Sensitive information is defined in the Privacy Act to include, among other things, information or opinion about an individual's health and medical records.
Sensitive information will be used by us only for the primary purpose for which it was obtained. For a secondary purpose that is directly related to the primary purpose. With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. We will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
We may share information with third-party service providers who assist us in providing and maintaining our website and services. We may also disclose your information if required by law or in response to a valid legal request.
We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information, in line with the legal requirements.
You may access the Personal Information we hold about you. You may update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
The Gender Institute Australia will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate and complete. If you find that the information we have is inaccurate, please advise us as soon as possible so we can update our records and ensure the continuity and quality of our service.
We use cookies and similar tracking technologies to enhance your experience on our website and collect information about your browsing behaviour. You can manage your cookie preferences through your browser settings.
We reserve the right to update this Privacy Policy at any time. The latest version will be posted on our website with the effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
1300 293 761
hello@genderinstituteaustralia.com
Further to this you can find more information about Australian Privacy Principles here: https://www.oaic.gov.au/.
If you have any questions about privacy-related issues or wish to complain about a breach of the Australian Privacy Principles or the handling of your personal information by us, you may lodge your complaint in writing to the Practice Manager (hello@genderinstituteaustralia.com) We will strive to respond to your email within 7 days.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
19.06.2025
